Privacy Policy

Last Updated: October 20, 2026

This Privacy Policy explains how AdornAtelierus collects, uses, discloses, and protects personal information when you visit adornatelierus.com, place an order, contact us, or use related store services.

1. The Business Responsible for Your Information

AdornAtelierus is operated by Shanghai Mowen Network Technology Co., Ltd.

Registered Business Address:
Unit J, 3rd Floor, Building 8
No. 55 Huiyuan Road, Jiading District
Shanghai, China

Privacy Contact: service@adornatelierus.com
Phone: +86 18900443166
Service Hours: 9:00 AM–6:00 PM, U.S. Pacific Time (PT; PST/PDT as applicable)

2. Information We Collect

Depending on how you interact with the store, we collect the following categories of information:

Contact and delivery information: Your name, email address, phone number, billing address, and shipping address.

Transaction information: Products selected, order history, purchase amounts, discounts, payment status, returns, and refunds.

Payment-related information: Your selected payment method, transaction references, and limited payment details provided through the payment process.

Customer communications: Questions, correspondence, photographs, and other details supplied when requesting assistance.

Device and activity information: IP address, browser and device characteristics, pages viewed, referral information, approximate location, and cookie or similar identifiers.

Account information: Registration and account details if account creation is available and you choose to use it.

Full payment credentials are handled through the checkout payment process. Please do not send them to customer support.

3. Sources of Information

We receive information directly from you, automatically through your use of the store, and from providers supporting payments, fulfillment, delivery, security, and customer service.

Where enabled, analytics and advertising integrations may also provide information about store visits and campaign interactions.

4. How We Use Information

We use personal information to:

Process payments and fulfill purchases.
Send order confirmations, shipping notices, and other service communications.
Investigate delivery concerns.
Manage cancellations, returns, refunds, and complaints.
Operate, secure, troubleshoot, and improve the store.
Detect fraud and misuse.
Maintain necessary accounting, business, and legal records.
Send promotional communications where permitted and consistent with your choices.
Support analytics, advertising measurement, or personalized advertising where enabled and legally permitted.

Contacting support does not, by itself, enroll you in promotional communications.

5. Disclosures to Others

We disclose relevant information to providers supporting our business, including:

Shopify and store infrastructure providers.
Payment processors and fraud-prevention services.
Fulfillment facilities, logistics providers, and shipping carriers.
Customer support and communication providers.
Analytics and advertising providers, where enabled.
Professional advisers and authorities where legally required or reasonably necessary to protect lawful rights.

Information may also be disclosed in connection with a lawful business restructuring or transfer, subject to applicable requirements.

Providers acting independently may process information under their own privacy notices.

6. Shopify

Our store uses Shopify to support storefront, checkout, and related services.

Depending on the feature involved, Shopify may process information on our behalf or for its own purposes.

For additional information, review the Shopify Consumer Privacy Policy.

7. Cookies and Similar Technologies

Cookies and similar technologies may support cart functions, checkout, security, saved preferences, analytics, and advertising.

The technologies active during your visit depend on enabled store features, your location, and your privacy choices.

Where available, use the store’s cookie banner or privacy controls to manage optional technologies. You may also adjust your browser settings. Blocking necessary cookies may affect shopping cart or checkout functions.

8. Advertising and Opt-Out Choices

Where enabled, advertising integrations may disclose identifiers or browsing activity for advertising measurement and personalization.

Some disclosures may qualify as a “sale,” “sharing,” or targeted advertising under applicable U.S. state privacy laws, even when no money is exchanged.

Where applicable, you may opt out through available store privacy controls or by emailing service@adornatelierus.com.

We honor recognized opt-out preference signals, including Global Privacy Control, where legally required.

Opting out of personalized advertising does not necessarily stop all advertisements.

9. Marketing Preferences

You may unsubscribe from promotional emails using the unsubscribe link in the message.

You may still receive essential communications about an order, payment, shipment, return, or security concern.

A purchase alone is not treated as consent to receive marketing text messages.

10. Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy.

Retention depends on the information involved, transaction completion, customer support requirements, legal and accounting obligations, fraud prevention, and dispute resolution.

When information is no longer needed, we delete, anonymize, or otherwise handle it as required by applicable law.

11. Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

No transmission or storage system is completely secure. Please do not send passwords, full payment credentials, or unnecessary sensitive documents through support channels.

12. International Processing

Our operating company is located in China.

Shopify, payment providers, fulfillment partners, and other providers may process information in the United States, China, or other countries. Privacy laws may differ between those locations.

Where legally required, appropriate safeguards are used for international transfers.

13. U.S. State Privacy Rights

Depending on your residence, the applicability of the law to our business, and the information involved, you may have rights to:

Confirm whether we process your personal information.
Access information and obtain a portable copy.
Correct inaccurate information.
Request deletion, subject to applicable exceptions.
Opt out of covered sales, sharing, or targeted advertising.
Limit certain uses of sensitive personal information where applicable.
Appeal a denied request where required.
Exercise privacy rights without unlawful discrimination.

To submit a request, email service@adornatelierus.com or call +86 18900443166.

We may verify your identity using information proportionate to the request. Authorized agents may submit requests where permitted, subject to appropriate verification of their authority.

To appeal a denied request, email us with “Privacy Appeal” in the subject line. We will respond within applicable legal deadlines and provide further information where required.

14. Children

Our store is intended for an adult shopping audience and is not directed to children under 13.

We do not knowingly collect personal information from children under 13 or knowingly sell or share personal information of individuals under 16.

If you believe a child has supplied personal information, contact us so we can investigate and take appropriate action.

15. External Websites

External websites operate under their own privacy practices. Review their privacy notices before providing personal information.

16. Policy Updates

Updates will appear on this page with a revised date.

Where required, we will provide additional notice or obtain consent before a material change takes effect.

17. Contact Us

AdornAtelierus
Operated by Shanghai Mowen Network Technology Co., Ltd.

Email: service@adornatelierus.com
Phone: +86 18900443166
Service Hours: 9:00 AM–6:00 PM, U.S. Pacific Time (PT; PST/PDT as applicable)